News‎ > ‎

HCC ask residents NOT to use FixMyStreet for reporting highway faults (including potholes)

posted 8 Feb 2018, 11:29 by Phil Ellis   [ updated 8 Feb 2018, 11:37 ]
Residents are being asked to report any highway faults through the Hertfordshire County Council website - Highways Fault Reporting (https://www.hertfordshire.gov.uk/faultreporting/mapsearch.php) and not to use the 'FixMyStreet' website. Highway fault information reported through 'FixMyStreet' ties up HCC's resources but more importantly, it is not compatible with their system and as a result prevents them from providing the level of response they want to. HCC have said, for this reason, they are seriously considering rejecting further faults reported through this service. HCC are launching an upgrade to their own reporting system in April.