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Your Association keeps informed on developments in health and social care services in Hertfordshire and adjacent Hillingdon. When there is a public consultation on changes to health services which directly affect local residents, your Association organises a small working group of members to discuss and agree a consultation response. Chorleywood Residents Association is a member of :
  • Healthwatch Hertfordshire - the independent, statutory watchdog for health and social care service in Hertfordshire;
  • Community Voice - a lobby group for health services in South-West Hertfordshire, Hillingdon, and Harrow.

Wanting information on the choice of local emergency health services? Visit the entry below entitled: Which emergency health service?

We would be pleased to receive residents' views (complimentary or critical) on local health and social care services, but not on individual complaints which need to go direct to the NHS or social services. The Association can be contacted at

Please also check the Health News Feeds page where we receive updates from the local Hospital Trusts and PCTs. 

Dementia Friendly Chorleywood - Official Launch

posted 18 May 2015, 02:19 by   [ updated 25 May 2015, 01:41 ]

The date of the official launch of Dementia Friendly Chorleywood is Saturday 27th June. It will be held at The Hive in Chorleywood from 2pm – 4pm.
The Hive, 506 Sheraton House, Lower Road, Chorleywood, WD3 5LH

See attached poster for more information.

Dental Survey

posted 18 May 2015, 02:13 by   [ updated 18 May 2015, 02:14 ]

Sharing of Health Data - Invitation to a Public Meeting

posted 16 Jan 2015, 10:53 by Unknown user

Healthwatch Hertfordshire are holding an event called Your Data: You Tell Us Event on the 2nd February 2015, 09:30-14:00 at Douglas Tilbe House, in partnership with Commissioners and Hospital Trusts. 
Members of the public are invited to express their views on how their health and social care data is shared across services within Hertfordshire and beyond. They want to know what you know about how your medical information is currently shared, and how you feel about the way your information may be shared in the future. The information you provide will be fed back to influence future plans on this topic in Hertfordshire. Example questions we need answers to are:
•         Whether you be happy with your GP sharing your medical information with hospitals, charities or the police?
•         Are you happy for your information to be used to plan services for the future?
•         Should you always be asked for your consent before any of your information is shared, no matter who it is with?
Further details about the event can be seen on the Info Share Ad poster below. Lunch and refreshments will be provided, and a finalised agenda will be sent out on the 19th January.

If you are interested in attending the event, or require more information, please do not hesitate to contact the Healthwatch Hertfordshire office on 01707 275 978 or email or

Herts Valleys Clinical Commissioning Group (HVCCG) – Community Navigators

posted 12 Nov 2014, 11:02 by Unknown user   [ updated 12 Nov 2014, 11:04 ]

Community Navigators have been appointed for each District in West Herts.  Their role is to provide information to the public on local NHS and voluntary sector health services. The Community Navigator for Three Rivers is:

Chorleywood Dementia Steering Group

posted 17 Sept 2014, 11:12 by Unknown user   [ updated 12 Nov 2014, 11:06 ]

This steering group had its second meeting on the 18th August. Members include the Chorleywood Business Association, Chorleywood Parish Council, the fire and police services, as well as the Chorleywood Residents Association. The steering group is now a member of the Dementia Action Alliance, a national alliance of Dementia champions. The Chorleywood group is currently developing an action plan. This includes awareness training for people providing services to the public in Chorleywood, and Memory Cafes, where those with Dementia and their carers can meet socially.

Update on Herts Valley Clinical Commissioning Group (HVCCG)

posted 17 Sept 2014, 11:10 by Unknown user

For the past five years, West Herts has had a very successful Community COPD service. The contract with the provider team has now been renewed and extended to include a wider range of community respiratory services. The additional services include Asthma support, Tuberculosis nursing, Interstitial Lung Disease (once discharged from hospital).

A new “end of life” care strategy is being developed.

Community Musculoskeletal Services in West Herts are being merged and will be provided by Herts Community Health Trust. HVCCG has a project to advise them on an inclusive approach to equality of care for all sections of the community.

It's not about the snow, it's all about the cold

posted 24 Nov 2013, 11:34 by Unknown user

The arrival of cold weather means that our hospitals will soon have an influx of patients with cold-related conditions. Deaths from heart disease increase almost immediately with the onset of cold weather, reaching their highest levels just two days after its arrival. Increase in incidences of stroke takes place later, at approximately five days and it usually takes another week for deaths from respiratory illnesses to peak. In Hertfordshire approaching 500 excess winter deaths occur each year and many more are hospitalised. Most of these are avoidable and most occur because of cold homes.

Herts County Council have done a short YouTube video to highlight some of the risks to residents during cold weather.

Keep warm, stay well

The key message is to Keep Warm, Stay Well

Contact hertshelp on 0300 123 4044 or email to see if they can help you in any way say warm this winter.

New parking charges at West Herts NHS Trust car parks

posted 27 Jul 2013, 12:41 by Unknown user

West Hertfordshire Hospitals NHS Trust has announced new patient and visitor car parking charges and the future arrangements for the bus service which runs between its three hospital sites.

Following the outcome of a consultation earlier this year, which asked patients, staff and local people for their views on the best way to manage future transport and car parking arrangements, West Herts NHS Trust have revised their car parking pricing structure.

The changes appear to be as follows:

Previous Charges
until 31 Jul 2013
 £New Charges
from 01 Aug 2013
   Up to 30 mins
(designated bays)
   Up to 1 hr £2.00
   1-2 hours £4.00
 Up to 3 hours £4.00 2-3 hours £6.00
   3-4 hours £7.50
 Up to 5 hours  £6.00 4-6 hours £12.00
 All day £12.00 6-24 hours £15.00
Concession / Season Concession / Season 
 Day Pass £4.00   
 Week Pass £8.00 Week Pass £20.00
 Month Pass £24.00  

After previous bad publicity it seems the hospital has learnt it's lesson and there will be no charge for Blue Badge holders and there will continue to be dedicated priority spaces for disabled patients and visitors.  The range of car parking discounts for regular or long term users of the car parks seems to have been reduced to a single weekly pass although further information on these concessions should be available at the hospital sites.

The intersite transport service, predominantly for staff, will continue to run directly between the Watford, Hemel Hempstead and St Albans hospital sites and passengers will be charged £2.00 per journey.  Priority will be given to staff travelling between sites, as this is not a public bus service. The timetable for the intersite bus service, which is available at bus stops on the hospital site and on our website, will be regularly reviewed and amended as appropriate in the light of demand.  

Passengers will be able to buy tickets to use for journeys on the intersite bus from the car parking pay and display machines on all sites. Staff that travel between sites as part of their job during their working day will be able to claim back their travel costs in the normal way. Patients who are entitled to reimbursements of their fare should contact the Trust’s Patient Affairs department.

The Watford Observer has an interesting editorial article on the new parking charges. It seems the consultation exercise has done little to modify the parking charges, and other than for very short stays, the charges have gone up. Ultimately there's a certain number of spaces available at each hospitial and pricing can help manage that demand, but maybe at the expense of the wellbeing of patients whose friends and relatives may be priced out of visiting people in the hospital. 

If you have any comments about the new charges, you should contact the Trust and let them know.
Additionally the new Chief Executive Samantha Jones is very approachable - if you're on twitter you can tweet her directly @SamanthaJNHS
Also, please let us know your thoughts as well -


Death of Dr Paul Strickland - a local healthcare hero

posted 16 Jul 2013, 12:26 by Unknown user

It its with sadness that we have heard that Dr Paul Strickland, aged 92, who founded the Scanner Centre in Mount Vernon Hospital which bears his name has died.  He established the Centre in 1985 and for 26 years played a significant role, first as medical manager and then as a trustee and honorary medical director.  In 2011 he was named Founder and Honorary Life President.

Qualifying as a doctor in 1943, he first came to Mount Vernon Hospital in 1946 as a clinical assistant, became consultant radiotherapist in 1956 and was Director of what is now the Mount Vernon Cancer Centre from 1970 to 1982.  For some part of that time he was also Medical Director of the hospital and played a key role in its medical management.  He held out-patient clinics at Hillingdon Hospital, Hertford County Hospital and held twice monthly Saturday morning clinics at Herts and Essex County Hospital at Bishops Stortford.  In 1988, some years after his official retirement as an NHS consultant radiotherapist, he was awarded an OBE.

With his extensive experience as a radiotherapy doctor he was convinced that early scanning could save the lives of patients with cancer and other serious diseases and he tried to persuade the NHS to install a CT scanner at Mount Vernon, but funds were not available.  He felt strongly that Mount Vernon, which was, after all, one of the largest cancer treatment centres in the country, should have its own scanner.  So he became Vice Chairman of the Mount Vernon Scanner Appeal which launched in February 1983, and with "rage and enthusiasm" - his own words - he started to raise donations to obtain a CT scanner, aiming to reach £1,250,000 within three years.  He captured the imagination of the public and in just two years £1,700,000 was raised, enough to fund a CT and an MRI scanner and the building to house them.

Since 1985, the Centre has continued as a charity.  The CT and MRI scanners have been replaced and added to, and when Positron Emission Tomography (PET) was a revolution in medical imaging, as new technology became available in 1997 the Centre installed the first clinical PET scanner in the UK.  Four years later a Cyclotron unit was built to produce the tracer for it and to guarantee supply.  In 2004 the first static combined PET/CT scanner for clinical use in the UK was installed.  And in 2005 the first ever 3T MRI scanner in the UK outside of a research facility, and for clinical use, was installed.

Paul Strickland worked hard to ensure the Centre was at the forefront of scanning technology and in 2011, after 65 years of service to patients attending Mount Vernon Hospital, he retired once again.  But he remained ever interested in the Centre's activities and today the facility retains its position at the forefront of scanning technology and is an important centre for research.  

Paul Strickland was a great inspiration to all who knew him and his lasting legacy is the success story that is the Scanner Centre.  He was a true visionary who foresaw the need for advanced imaging and who gave a lifetime of service to cancer patients.  He is fondly remembered for his powerful personality, his extraordinary energy and zest for life.  

We're sure that many local residents will have benefited from the services that Dr Strickland set up at Mount Vernon. The Residents Association has in the past supported the Paul Strickland Scanner Centre and is proud to have been associated with the charity. Any messages of sympathy can be sent via Mrs M Sullivan, Chief Executive, Paul Strickland Scanner Centre, Mount Vernon Hospital, Northwood, Middlesex HA6 2RN

Changes to Independent Living Fund (ILF) in Herfordshire

posted 7 Jul 2013, 10:54 by Unknown user

Health and Community Services (HCS) staff are preparing to take on sole responsibility for the eligible social care and support needs of Hertfordshire residents who currently receive the Independent Living Fund (ILF). Following formal consultation, the Government decided to close the ILF at the end of March 2015 with existing funds being transferred to local authorities, on a non ring-fenced basis.

People receiving ILF get cash payments directly from the fund to pay for their support. When ILF comes to an end, it is expected they will continue to be able to exercise choice and control over how their care is provided. This is an opportunity to promote direct payments.

HCS is working closely with ILF assessors on a programme of visits to review recipients’ current assessments and care and support plans and to discuss possible future support from HCS. Following the transfer reviews there will be a further visit from the county council to confirm how HCS will support former ILF recipients from April 2015.

The aim is to ensure a smooth transition with an assessment centred around each individual’s needs, including a care and support plan giving choice and control to help each person manage their needs. There are currently a number of people in the county receiving ILF who have jointly funded care packages between ILF and HCS, with a further 30 ILF recipients some of whom may not be known to HCS.

Although the numbers are relatively small, the total amount currently paid out of the fund to Hertfordshire residents is just under £2.5 million a year. People currently not receiving services from HCS can have an assessment to see if they are eligible for support. They can also be directed to use the Hertfordshire eMarketplace where they can shop online for services and goods from a range of providers.

If any residents have any concerns with this transition, please contact our health team who are tracking the changes and may be able to assist you - email

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