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Implementation of EDS in NHS Hertfordshire

posted 16 Nov 2011, 13:24 by Unknown user
NHS Hertfordshire will be working with all other NHS Trusts in the county over the next year to implement a new Equality Delivery System (EDS) to improve the way in which people from different groups are treated as service users, carers and employees. The EDS will be used in every NHS organisation in England which means that wherever you go for NHS services you will find organisations working to the same set of goals around equality & human rights.  These are:
  • Better Health Outcomes for all
  • Improved patient access & experience
  • Empowered, engaged & well supported staff
  • Inclusive leadership at all levels
So what makes this different from everything else that happened before?

Well to make the EDS work properly it’s extremely important that we not only speak to the whole community in Hertfordshire, but also that we get them involved in the process.  What this means is that there will be opportunities for local communities to help us govern what we do around equality and diversity.  This could mean being involved in rating how well we are performing.  However it could also mean that you help us to ensure providing services that meet the needs of all protected characteristics.

What are protected characteristics?

Protected characteristics refer to all the different groups of people that are covered under the Equality Act 2010 – the main piece of legislation that protects people from discrimination in the UK.  These are:
  • Age
  • Disability
  • Ethnicity/Race
  • Gender
  • Gender Reassignment
  • Marriage & Civil Partnership
  • Pregnancy & Maternity
  • Religion & Beliefs
  • Sexual Orientation

What can I do to help?

The Residents' Association, through our membership of Hertfordshire LiNK will be involved in the consultation regarding the implementation of EDS in Hertfordshire, so please let us know your views on this - contact us at or leave a message on 01923 537637